FAQs
Is Cash and Kari Store a subscription service?
No, we are not a subscription service, our Dry Goods and Product Boxes can be ordered as and when you need them.
Can I buy Cash & Kari meal kits from Dishpatch?
Cash & Kari by Hoppers has partnered with Dishpatch for delivering our restaurant quality meal kits , Please follow link below for any FAQs
https://dishpatchhelp.zendesk.com/hc/en-gb
To view our meal kits or to place an order, click here
Is there a minimum order amount?
Minimum order is £25 – simply jump onto our products page and place your order for home delivery with any or all of our boxes.
How can I contact customer care?
All orders are placed online, if there’s something wrong you can complete a request with our customer care team via info@hopperscashandkari.com
Is it possible to change my order after it has been placed?
If changes are required before the cut off window for an order, please
email info@hopperscashandkari.com and we will try to get them made for you.
Where does Cash and Kari source ingredients from?
We're proud to be supporting and collaborating with our long-standing food suppliers.
What if I have allergies and dietary requirements?
Our dry goods are prepared in a kitchen where the environment contains eggs, fish, milk, peanuts, sesame, crustaceans, soy, nuts, tree nuts, gluten, lupin and sulphites. Though best practices are used in preparing the goods, inadvertent cross-contamination may occur. We cannot guarantee the complete absence of these allergens. Click here to see our allergen list
For detailed information on allergies, please email info@hopperscashandkari.com
Where does Cash and Kari deliver?
We deliver to address throughout England, Wales and Glasgow City. Unfortunately, we are not yet able to deliver into Scotland, Northern Ireland or mainland Europe. You can view our delivery map here.
I haven't received an order confirmation after placing an order?
Please check your junk/spam folders. If you still cannot find it please email us on info@hopperscashandkari.com
When are the items delivered?
Generally, the items are delivered between 7am and 9pm on Fridays. On the odd occasion, our boxes may be held overnight by the courier and delivered on Saturdays; if this is the case we will let you know as soon as possible.
Please note due to a shift in courier policy, deliveries are made without the need for a signature so your order will be left in a safe place if you are not in or are unable to answer the door.
Can I order in advance for future days/weeks?
Yes, we currently open up Friday deliveries for at least four weeks at a time (except bank holidays, Christmas day and New Years eve).
Where can I track my order?
Once our logistics partner has dispatched your delivery, you will receive a SMS with live tracking details. If you have any issues please contact us on info@hopperscashandkari.com
Can I order and pay over the phone?
All orders are taken and processed online.
Can I change my nominated delivery window after my order has been placed?
Your delivery window can be changed up until midnight on the Sunday prior to your delivery.